Client Services Coordinator

Client Services Coordinator 

SPAR Canada, a global leader in retail merchandising is growing! We are hiring a Client Services Coordinator to work in our Vaughan office on a hybrid work schedule.

The Client Services Coordinator provides support to our Client Services Management team in addition to our Field Merchandising teams. Your experience will include project management, customer service, and strong administration skills. To be successful you must be an excellent multi-tasker, must be highly organized, deadline-driven, adept in excel, and have an understanding of retail. Support provided can include; client interaction, client metrics, job setup, communications, data collection, and review analysis.

SPAR Canada offers best in class service to our clients and works with brands and retailers to increase sales, grow profits and drive efficiency.

Come grow your career with SPAR. APPLY TODAY!

WHAT WE OFFER:

• Great team environment
• Hybrid role (subject to change)
• Competitive pay ($55k-$60k)
• Comprehensive Benefits Package
• Medical, Dental, Vision
• AD&D, Long Term Disability
• Paid vacation

RESPONSIBILITIES:

• Assist with client service functions specific to multiple retail clients by providing accurate and detailed retail execution information.
• Create detailed customer reporting using client metrics and sharing insight using our internal reporting system and excel.
• Communicate to our merchandising field reps using our internal job setup and reporting system.
• Build relationships through email and other forms of communication with our merchandising reps and our clients.
• Problem-solve and upload training documents online for our field merchandising reps.
• Conduct data analysis, photo review and approval, job setup, data collection and service follow-up calls.

POSITION REQUIREMENTS:

• College degree/diploma required
• Minimum three (3) years retail/merchandising or vendor related experience
• Strong project administration expertise with exceptional analytical skills
• Advanced computer skills (Excel, Word, PowerPoint)
• Detailed, organized and time management expertise
• Excellent communication skills (written and oral)
• Team player, self-motivated and proactive
• Ability to work in fast paced and demanding environment
• Merchandising/business/retail background

We thank all applicants in advance. This position is an open vacancy at SPAR Canada Company and interested candidates must apply directly online to be considered for this role.  We do not utilize AI in our recruiting process.

SPAR Canada is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all.  We are committed to diversity and equitable access to employment opportunities based on ability.  If you have a disability and require accommodation in the interview process, please let us know when you apply.